Making a Purchase
Ordering from our online store is straightforward. Simply browse our catalogue, click on any items that you wish to buy, making sure you have the correct size, and put them in your shopping cart. When you have finished your selection, view your shopping cart and click on "Checkout" and you will be asked for details that we need to place your order.
All prices shown are in Pounds Sterling, inclusive of VAT. VAT is charged at 20% (except on children's shoes/clothing and most nutrition items, which are clearly marked).
Your online purchase can be paid for by Visa (including Delta and Electron), Maestro and Mastercard.
Your card details are protected by the latest SSL 128 bit encryption - we hold no record of your card number on our systems.
Payment and Duties
We do not debit your card for any item until we have despatched it. Shipping And Handling Orders are normally processed and despatched within 24 hours. Our standard Royal Mail delivery is FREE OF CHARGE across the EU.
No import/export duties are applicable to deliveries to EU countries. VAT at the appropriate rate is included in all prices shown.
Where We Deliver
We deliver to the following countries:
Because shipping restrictions may apply to food and drink products, we do not ship energy drinks, gels, and other nutritional products outside of the U.K.
Orders are normally processed and despatched within 24 hours. If, due to high demand, we are temporarily out of stock and unable to despatch your order (or part of it) within 5 working days (excluding weekends and public holidays), we will contact you with an expected despatch date and give you the choice of either accepting the revised date or cancelling the order (or part of it) without charge.
You may cancel your order prior to despatch, but as we often send orders out the same day, you had better be quick!
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
All credit card details are handled by Monek Secure Hosting, thereby offering the most secure transactions for customers and Apex Sports. Credit card details are not held in any form on the Apex Sports website. We are Payment Card Industry Data Security Standard (PCI DSS) compliant.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. We use this information for the purpose of processing your order. We also use Google Analytics to collect general usage data. No personal information is collected.
When you check out, personal data you enter is protected by the latest encryption technology (SSL) when transferred over the internet. In line with General Data Protection Regulations (GDPR), Apex Sports respects your privacy and does not disclose buyer's information to any third party. If you sign up to Team Apex, we offer you the opportunity to receive occasional newsletters from us. This is sent to you via MailChimp. You are free to unsubscribe to this service at any time.
If you have any issues about how your data is used by us, please contact us at firstname.lastname@example.org
Please contact us first before returning any items, so we know what to expect and can deal with it as quickly and efficiently as possible. If you are returning goods which are unsuitable or the wrong size, they must be unused and in a saleable condition. Once we have received them back, we will arrange to replace them or credit you. Except in exceptional circumstances, we would expect you to return them within 14 days.
Please ensure the goods are clean and dry when you send them. We'll either replace the goods or credit you. All goods supplied by Apex Sports come from official sources and are covered by normal manufacturer's warranty. Our policy does not affect your statutory rights.
DISCLAIMER We make every effort to ensure that all information on our website is accurate and up-to-date. However, we exclude all liability for any information created or submitted by any third party. This includes the contents of websites which are referenced or linked on this website. We reserve the right to alter prices and specifications without further notice.